Client Software Installation & Access Policy

The security, stability, and performance of the websites we manage is our highest priority. To maintain a safe and reliable environment for all clients, we have established the following policy regarding requests for new software installations and additional access.

Software Review & Approval

Any requested software must first be reviewed by our team before installation.

We will evaluate the software to ensure it meets our security requirements, including:

Regular updates and support from the software developer.

Compatibility with our hosting environment.

Compliance with industry best practices must be followed by teh software maker.

Most commonly requested software is already familiar to us, and approvals are generally quick.

Third-Party or Client Access

Due to the shared nature of our hosting environment, we do not grant server or administrative access to clients or outside contractors they may hire (“professionals”).

This policy protects all clients from potential risks including security breaches, system conflicts, or unintentional downtime.

Fees for Additional Software & Accommodations

Installation of new software or accommodations beyond our standard services will incur additional charges.

Fees will vary depending on the complexity and scope of the request. A quote will be provided prior to any work being performed.

Ongoing Maintenance

Clients requesting approved software installations are responsible for any licensing costs, if applicable.

Our team will monitor and maintain the installation to ensure continued security and performance.

Working with Michael was unbelievably easy and I got the exact website. I want it. It was just the right amount of guidance and independence to choose what I wanted.

April Moran

Love my new website, I get so many compliments on it. The SEO work is way better than the last company I was using. 10/10 would recommend.

Jessica Greene

As a new business owner, I was looking for a reliable and trustworthy website developer. I came across Brain Power Websites, and this company has exceeded my expectations. Micheal and his team of developers are knowledgeable, responsive and always search to find customized solutions for you. My website looks amazing and professional, and I am continuously seeing an increase in my website traffic and customers. I highly recommend this company to anyone looking for website support and development!

Kaleema

I just started my own private psychotherapy practice and wanted a professional website to help get my new business off to a great start. Michael at Brain Power Websites has designed an amazing, beautiful, and affordable website for me that exceeded all of my expectations. He has also been reallt informative and helpful with providing clear and information about not just the website and web design but about other things that can really help my business. I highly recommend their services.

Mary-Jane Ojie

I've been using the service for a few years now, and the customer service is top notch. If I had one word to describe my experience with this company, it would be Responsive! Whenever an issue arose, my emails and calls were returned same day and they have, at times gone above and beyond, fixing problems with that were created by third parties. This company is a great choice for hosting your website.

DJ Justice

As a website provider myself, in the course of natural business you inevitably have to work with other companies and developers. Of course this isn't always a great experience. I'm happy to say I felt like a valued customer when engaging with Brain Power Websites. We engaged with Micheal who went above and beyond to assist us, even though it wasn't to their benefit. This behavior only stems from a superior attitude of service that is rare to find these days, and I'm grateful to have run across them. Their clients are in good hands. To Brain Power Websites and Micheal, I sincerely hope you do well and stay well. Thanks again for your wonderful attitude, service and help.

Justin Tucker

Super responsive anytime there is a problem with the website. I deal with Mike and have been for many years. Always on top of the problem (which are rare) and fixes it immediately.

Whiteys Liquors

I had a fantastic experience working with Mike from day one !. He did an excellent job explaining the process of the website buildout and offered helpful advice during this process as to the wording and picture selection for each section. Mike was very responsive to my questions during this process. I highly recommend Brain Power Websites.

Michael Reid

The folks at Brain Power Websites are truly wonderful! I have now worked with them on the creation of two websites and recommend their services without reservation. They are responsive and efficient, and make the process quite enjoyable. My second website is fairly intricate, and Michael and his team went above-and-beyond to help create exactly what I wanted! I will also add that the collaboration with Brain Power extends beyond the designing of a website. Following the creation of my first website 5 years ago, Brain Power has consistently been available to me to help with changes and 'updates' to my platform. I am extremely grateful for the partnership. I've recommended a few friends to Brain Power, and all have been extremely satisfied.

Kara Nossardi

I highly recommend Brain Power Website! They did an amazing job with my website and offered the suggestions and help that I need (I am not a design person). Mike was so wonderful to work with. He was responsive and patient throughout the entire process. My website looks fantastic and I couldn't be happier.

Rachel Packer

Client Software Installation & Access Policy