Survey – Small Business Customer

What do you think of a business if they have a bad or dated website? This being your first impression of them. *

Are you likely to make a decision to do business with a business based off of their website? This being the your first impression. *Please select oneYESNO

Do you like doing business with a business that has printable forms available on their website that you can print ahead of time to bring with you? *Please select oneYESNO

When talking to a business on the telephone do you like when they inform you that you can get additional information from their website about something you are interested in? *Please select oneYESNO

If a business has a website that is not mobile friendly and difficult to navigate are you likely to leave their website in search of another business? *Please select oneYESNO

Do you think it is important for a business to have Facebook, Twitter and other social media links on their website? *Please select oneYESNO

Do you like it when a website has video that explains something about their business or services/products they offer? *Please select oneYESNO

Do you prefer to see pictures of the actual business or business owners on the website? *Please select oneYESNO

When doing business with a small business do you like to feel like you have a connection with the business and the people that work their? *Please select oneYESNO

If a business has a website that is not simple and easy to navigate are you likely to leave the website and look for another business? *Please select oneYESNO

Would you use a contact form on a website to communicate with a business? *Please select oneYESNO

Why do you think it is important for a small business to have a website? *

6 + 1 = ?Please prove that you are human by solving the equation *